august 11, 08 monday
I've been training with trainer Ela at Clark Hatch at the Hilton PJ for almost 3 years now, and for a good couple of years, I had no issues. It was pretty much training and go back. I didn't even socialise that much, except for an odd "hello's" here and there. For a little while, that gym felt like my second home. The staff were friendly and they know you by name. A far cry from the very impersonal Celebrity Fitness gym I went to before.
Then they went 24 hours, and it went downhill. The gym was never in order. There were mosquitoes attacking you when you train in the morning. It was dusty that when I had to lie on the floor, I'd sneeze and my eye would itch badly. Of course, there were barbells and weights all over the floor for you to trip over. It was a mess. And complaints about the condition to the centre manager only went to deaf ears. The Clark Hatch management was also discriminating towards freelance trainers. In the end, Ela and his clients have to dish out an extra RM100 a month to keep their mouths shut. I didn't really mind, as all I wanted was to train in peace. But for an extra RM100, I would expect better facilities and service.
Ela has been getting a lot of heartache from the in-house trainers as well. Jealousy. Spite. You name it. It has become increasingly difficult for any of us to train in peace. I don't know what the issue is really. We've mind our own business. Ela has not stolen any of their clients. We've been polite and cooperative. It's starting to feel like a detention camp and our patience has grown thin. So lately, Ela's been looking around for another gym to re-locate.
Today at training, Ela told me of his plans to move us out of Clark Hatch PJ. He's found a nice gym nearby, spacious, with good equipments and plenty of space to stretch. According to Ela, they have a stretching room!! Finding space to do your stretching at Clark Hatch PJ is a luxury so knowing that this other gym has a specific room for it is a delight!!
I don't want to jinx this so I won't indulge more. Let's wait till we all re-locate then I can spill the beans!!
All we want to do is train in peace, and not be involved or hear about the politics among the gym staff. And be treated with respect as members.. we're not even getting that. It's a real shame. I liked Clark Hatch. But they really should start going back to basics on what the gym was built on - great customer service. Something other bigger gyms seriously lack. Clark Hatch PJ was ideal for those who despise mega gyms (like I do!) and want to train in private. But now, with the run-down equipments, small space and bad service, I'm afraid Clark Hatch PJ has lost its sparkle. The sad part is? It doesn't look like it's going to improve.
Good riddance, Clark Hatch PJ!